Privacy Policy

Welcome to GentleGlow Care Ltd. At GentleGlow Care Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website at  and interact with our domiciliary care services. By using our website or accessing our services, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy.

Information We Collect

We may collect personal information, such as your name, address, phone number, email address, and other details when you engage with us for domiciliary care services or inquire about our services through our website.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. This helps us analyze website traffic, improve user experience, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Domiciliary Care Services: We use your personal information to provide you with domiciliary care services, including scheduling visits and communicating with you.

2. Communication: We may use your contact information to send you important updates, newsletters, and information related to our services. You can opt out of these communications at any time.

3. Improving Our Services: Your feedback and information help us enhance and customize our services to better meet your needs.

4. Compliance: We may use your information to comply with legal and regulatory requirements, including our registration with the Information Commissioner’s Office (ICO).

Data Protection and Security

We take data protection and security seriously. We have implemented appropriate physical, technical, and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. Our ICO registration number is ZB604134.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers: We may engage trusted service providers who assist us in delivering our domiciliary care services. These providers are contractually bound to protect your information and use it only for the purposes we specify.

2. Legal Compliance: We may share your information when required to do so by law, or when we believe it is necessary to protect our rights, safety, or the safety of others.

Your Rights

You have certain rights concerning your personal information, including:

1. Access: You can request access to the personal information we hold about you.

2. Correction: You can request corrections to inaccurate or incomplete personal information.

3. Deletion: You can request the deletion of your personal information, subject to legal requirements.

4. Objection: You can object to the processing of your personal information for certain purposes.

Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us:

GentleGlow Care Ltd

We will respond to your inquiries promptly and in accordance with applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Last Updated: 3-10-2023

By using our website and services, you agree to the terms and conditions of this Privacy Policy. Thank you for choosing GentleGlow Care Ltd for your domiciliary care needs.

Company No. 15030945

GentleGlow Care Ltd, a beacon of compassion in the heart of the UK, is dedicated to providing exceptional care services. With a commitment to nurturing both the body and soul, we deliver personalized care that radiates warmth, dignity, and respect. Choose GentleGlow Care Ltd for a brighter, more caring tomorrow.

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